RingCentral Telephony de Bitrix24 Integrations

Página Inicial
Integrations
RingCentral Telephony

Avaliação

1 / 5
Instalações

4514
Desenvolvedor

Bitrix24 Integrations

Descrição

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Instruções de instalação

Suporte técnico

Segurança de dados

Criado: 10.08.2017

Suporte técnico

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

Instruções de instalação

Learn about installing and setting up the app in our helpdesk article.

Segurança de dados

Saiba mais

RingCentral Telephony

O aplicativo solicita permissões para acessar os dados:

CRM

acesso total: visualizar, criar, editar e excluir leads, contatos, empresas, negócios, faturas, orçamentos, atividades, campos do usuário etc.

Telefonia

acesso restrito: visualizar, criar, editar e excluir linhas para fazer chamadas; pesquisar clientes no CRM por número de telefone; visualizar, criar, editar e excluir linhas SIP; gerenciar o painel de informações da chamada e visualizar as estatísticas da chamada

Usuários (mínimo)

ler lista de usuários e nomes sem informações de contato

Estrutura da empresa

acesso total: visualizar, criar, editar e excluir departamentos

Bate-papo e notificações

acesso total: visualizar, criar, editar e excluir bate-papos e mensagens; conectar usuários ao bate-papo; editar bate-papos; ler todas as mensagens do bate-papo

Avaliação

1 /5

5 estrelas

4 estrelas

3 estrelas

2 estrelas

1 estrela

Comentários

Total de comentários: 2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... mais

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. mais

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RingCentral Telephony

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