Informunity Support de informUnity

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informUnity

Descrição

The app is automatically installed with our industry solutions:

Onboarding&offboarding

Real Estate

It opens a support chat for quick assistance, with a feedback form also available.

Instruções de instalação

Suporte técnico

Segurança de dados

Criado: 07.04.2026

Suporte técnico

We perform support in Open lines chat. You can reach us via:

The chat right in your Bitrix24 (the link opens a chatbox in your Bitrix24).
The chat at our site informunity.us (the icon in the right bottom corner opens a chatbox). After the start of the dialog enter your email so that you could receive a notification about our reply and the communication history even after you close tab with the chat in your browser.

The first way is the most convenient one: you will always find our reply and the communication history in your Bitrix24 Messenger. But for the link to work in a Bitrix24 Self-hosted, you must have all necessary modules installed and the account must have connection with the outer world. If the first option does not work for one reason or another, please proceed with the second one.

Please note that we do not provide technical support via phone or email.

If you haven't received a prompt response, please wait for us to reply. We work from 9 am till 6 pm Moscow time (GMT+3), Mo-Fri.

We care about your feedback and do our best to answer all of your questions. Text us :)

Instruções de instalação

The support app is available on the portal immediately after installing these solutions:

Onboarding&offboarding

Real Estate

Segurança de dados

Saiba mais

Informunity Support

O aplicativo solicita permissões para acessar os dados:

Canais Abertos

acesso total: visualizar, criar, editar e excluir conectores; visualizar e editar configurações do Canal Aberto; gerenciar agentes do Canal Aberto etc.

Usuários (mínimo)

ler lista de usuários e nomes sem informações de contato

Bate-papo e notificações

acesso total: visualizar, criar, editar e excluir bate-papos e mensagens; conectar usuários ao bate-papo; editar bate-papos; ler todas as mensagens do bate-papo

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