GrabPay

GrabPay helps sales and finance teams collect invoice payments without leaving Bitrix24. It is built for businesses that issue invoices in Bitrix24 and want customers to pay through a familiar wallet. This keeps payments tied to CRM records and reduces manual follow‑up.

Why businesses use it

When invoices are sent as links, the payment step can slow down deals. This integration keeps the payment flow connected to Bitrix24 and updates status automatically.

Business value

• Faster invoice payments through a familiar GrabPay flow

• Less manual payment tracking with CRM‑registered invoice data

• Support for companies and individuals with separate payment systems

• Clearer payment handling across CRM and online store orders

Common use cases

• Send a Bitrix24 invoice link and accept GrabPay payment

• Take payments from CRM companies (legal entities)

• Take payments from CRM contacts (individuals)

• Accept payments for online store company orders

• Accept payments for online store contact orders

How it works

Install the app from Bitrix24.Market; only Bitrix24 account administrators and developers can install it. Create a GrabPay account and obtain API Key and Client Key, then enter them in the app settings and save. The app creates four payment systems for CRM companies, CRM contacts, and online store orders; you can enable or disable each and update credentials. The app works with Bitrix24 commercial plans only. Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

We need to accept payments from both companies and individuals. Is that supported?

Yes. The app creates four payment systems for companies and contacts, including online store orders.

Who can install the app?

Only Bitrix24 account administrators and developers can install it.

We need to change credentials later. Can we do that?

Yes. You can update credentials for each payment system in the settings.