MiPBX Call Center

MiPBX Call Center is an integration app that connects the MITEK MiPBX telephony system with your Bitrix24 CRM, empowering your teams to manage calls more efficiently.

Key features include:

• Click2Call directly from CRM contact records.

• Real-time call popups for inbound and outbound calls.

• Auto logging of call records into the CRM timeline.

• User extension mapping for seamless experience.

How it works:

1. Subscribe to MiPBX telephony services from MITEK.

2. Log into Bitrix24 → go to Marketplace → search and install MiPBX Call Center.

3. Use the MiPBX login credentials provided by MITEK.

4. Copy the outbound webhook from the app and configure it in your Bitrix24 PBX settings.

5. Map MiPBX extensions to Bitrix24 users.

6. Test calls to confirm the connection and feature activation.

This integration is ideal for companies using Bitrix24 for customer relationship management who want a reliable and fully integrated call center experience.

For detailed information on available service packages and pricing, you can refer to the full pricing list here: https://mipbx.vn/bang-gia-goi-dich-vu-tong-dai-mipbx/?lang=en