Paytm

Paytm helps sales and finance teams collect invoice payments from customers without leaving Bitrix24. It is built for businesses that issue invoices in Bitrix24 and want customers to pay through a familiar  Paytm flow. This keeps payments tied to CRM records and reduces manual follow‑up.

Why businesses use it

When invoices are sent as links, the payment step can slow down deals. This integration keeps the payment flow connected to Bitrix24 and lets customers pay quickly.

Business value

• Faster invoice payments through a familiar Paytm flow

• Less manual payment tracking with CRM‑registered invoice data

• Support for companies and individuals with separate payment systems

• Clearer payment handling across CRM and online store orders

Common use cases

• Send a Bitrix24 invoice link and accept Paytm payment

• Take payments from CRM companies (legal entities)

• Take payments from CRM contacts (individuals)

• Accept payments for online store company orders

• Accept payments for online store contact orders

How it works

Install the app from Bitrix24.Market and complete the standard setup, then authorize your Paytm account and enter Merchant Key, MID, and Website values. Four payment systems are created automatically for CRM  companies, CRM contacts, and online store orders. All operations are performed only in INR currency. The app works with Bitrix24 commercial plans only; free users can test during the trial and then upgrade.

FAQ

We need to process invoices for both companies and individuals. Is that supported?

Yes. The app creates four payment systems to cover companies and contacts, including online store orders.

Do we need additional setup after installation?

Yes. You must authorize your Paytm account and enter Merchant Key, MID, and Website values.

Can we accept payments in other currencies?

No. All operations are performed only in INR.