This module will connect your Bitrix24 CRM and Twilio accounts, and enable you to receive incoming messages to your CRM.
How it works:
The module searches for a Bitrix24 entity (deal or contact) for each incoming SMS. It saves the SMS to the entity and posts the message to the activity stream. The person(s) responsible for the deal/ contact are also notified immediately of the SMS.
Integration with Open Channels . The module can now be added to Contact Center and connected to Open channels.
The module can find previously saved customer numbers in any form! If you previously saved a CRM contact as 111222333444, but in reality, the number is (111) 222-333 44-4, Twilio SMS to CRM app will find this contact and notify you that the incoming message is from an already saved number.
You can choose what entity to save an unknown number as - a Contact or Lead and what users in Bitrix24 should be notified of Incoming SMS from unknown numbers (numbers not previously saved in Bitrix24)
MMS support - You can now receive Image, audio and video files in your Bitrix24. There are over 1000 supported file types.
You can read more on our website.
We offer FULL 7 DAYS FREE unlimited access on installation, after which you have to make a purchase.
The full-featured version of our module for a one year costs $270 or €247.
The lifetime version costs $480. It is a one-time payment. No additional payments need to be made in the future.
Also there is a Monthly subscription system.
With only $24 or €20/month, you can now access the full features of the module.
For more enquiries and to purchase the module, please send an email to email@example.com
Now the Twilio SMS to CRM application can work with Bitrix24 Open Lines.
You may add the application to the Contact Center and connect to Open Lines.
Upon receiving an SMS, the Open Line dialog opens. SMS and MMS come into the dialogue.
When the operator answers, the application sends an SMS to the subscriber through the Twilio gateway.
In the settings of Twilio SMS to CRM there is a switch "Use Open Lines"
For the correct operation of outgoing SMS, specify the identifier (SID) from the twilio.com personal account in the Twilio SMS to CRM settings.
Please note that outgoing SMS in Twilio does not work in all countries.
Update! Numbers standardization in module "Twilio SMS to CRM"
TWILIO SMS TO CRM MULTIPLAYER UPDATE!
Get incoming SMS from Twilio into your CRM