Lydia

Lydia helps sales teams collect payments quickly without leaving Bitrix24. It is built for businesses that want a simple way to send a payment page to clients from CRM. This keeps payment requests tied to customer records and speeds up follow‑up.

Why businesses use it

When payments are handled outside the CRM, teams lose time and context. This integration lets managers request payment directly from Bitrix24.

Business value

• Faster payment requests from CRM
• Less manual coordination with customers
• Consistent payment flow for sales teams
• Payment requests sent via SMS or messengers

Common use cases

• Send a payment page link to a client from Bitrix24
• Collect payments from customers online
• Request payment as part of a sales follow‑up
• Use Lydia as the payment option in CRM

How it works

Install the app and connect Lydia to Bitrix24, then send a payment page to the client via SMS or messenger. The app works with Bitrix24 commercial plans only. Free plan users can test it during the trial  period and then upgrade to a commercial subscription.

FAQ

We need to send clients a payment link by SMS. Can we do that?
Yes. Managers can send a Lydia payment page link via SMS or messengers.

We want to request payment without leaving Bitrix24. Is that possible?
Yes. Lydia is integrated with Bitrix24 to send payment requests directly from CRM.

We are on the free Bitrix24 plan. Can we use the app?
Free users can test during the trial; ongoing use requires a commercial plan.